FAQ
Why should I outsource my authorisations and claims to you?
Outsourcing your authorisations and claims to us not only frees up valuable time for your staff, but also delivers significant cost savings by eliminating the need for additional hires. With our extensive expertise and deep understanding of medical aid processes, we streamline complex tasks and reduce operational inefficiencies. Our accurate compliant billing results in a faster claims turnaround time and less rejections, creating better cashflow, allowing you to grow your practice.
We seamlessly integrate with any claims billing system, managing everything from submissions and rejections to resubmissions and patient queries. Our team provides clear monthly financial reports, including age analysis, so you always know where your practice stands. With us handling the admin and chasing payments, you can focus on what matters most, your patients.
What if my patient needs to be admitted immediately?
Not a problem. Simply send us the necessary information, and we’ll handle the authorisation process promptly on your behalf. This allows you to focus on securing a hospital bed, attending to patient queries, and managing any additional administrative tasks, saving you valuable time when it matters most.
How do you make it easier to get authorisations?
We streamline the process by providing a custom-designed template tailored to your practice. This ensures you supply all the necessary information upfront, helping to eliminate delays and enabling us to secure your patients’ authorisations quickly and efficiently.
How do I get started with OMAS?
Getting started is simple. Just reach out to us at info@omas.africa and let us know which of our plans interests you. Our team will gladly guide you through the process and help identify the plan best suited to your administration requirements.
